newtataDocumentation
Domain names

Confirm the registrant email address

Understand the verification message received after registering a domain.

· 2 min read
Guide to the current version
Guide contents

Before you begin

  • A signed-in customer account with a service assigned to it.

Why a second email may arrive#

Delivery in Newtata and registrant email verification are separate steps. The registry may ask the registrant to confirm they receive email even when the domain is already registered.

This verification email may come directly from the registry provider and use a different identity from Newtata. Do not share its personal link with someone else.

Handle the request#

  1. Check that the mentioned domain and recipient match your order.
  2. Open the validation link only after checking the message is consistent. This process should not ask for your Newtata account password.
  3. Follow the confirmation page and keep the result.
  4. If the message says “Contact verification already confirmed, nothing to do”, the address is already confirmed; no further verification is needed.

Deadlines and difficulties#

Meet the deadline shown in the registry message. Missing verification can suspend the domain.

Check spam if no message arrives. For an incorrect address, review Registrant details; do not change nameservers to solve contact verification.

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