newtataDocumentation
VPS

Reinstall the operating system and recover access

Understand what is erased and how to reconnect.

· 2 min read
Available on compatible Cloud VPS
Guide contents

Before you begin

  • A delivered VPS and a recent backup of data to keep.
  • The private key matching the order.

Before you begin#

Reinstall replaces the main disk with the chosen operating system. Unbacked-up files will be lost. Check the machine name before confirming.

Steps in the portal#

  1. Open the VPS details and choose System.
  2. Click Prepare reinstall, then choose a compatible image in the confirmation window.
  3. Type the exact VPS name, tick disk erasure confirmation and confirm reinstall.
  4. Wait for completion in Activity. A Newtata email summarises the operating system and SSH-key access.

Connect after installation#

In the current Newtata Linux workflow, the login is root. SSH remains key-based: this workflow creates no SSH password. Other providers or images may use a different username.

Troubleshooting#

The SSH fingerprint may change after reinstall. Verify you are contacting the correct machine before accepting its new fingerprint. SMTP acceptance of an email does not guarantee inbox placement.

Ready to get started?

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Further references

Provider guides may describe features absent from the portal. Newtata capabilities are specified above.