Manage mailboxes, passwords and quotas

Create a new address#

1. In Console → Mail, select the domain, then Mailboxes.
2. Choose Create a mailbox and enter the part before @. Use lowercase letters, numbers, dots, hyphens or underscores accepted by the form.
3. Choose and confirm a password of at least 12 characters, different from your customer account password.
4. Save. For the first mailbox, wait for Email ready before external sending and receiving.

Change a password#

1. On the mailbox row, click Password.
2. Enter and confirm the new password, then save.
3. Update application settings on every device. Stop using the old password.
4. The portal cannot display the existing password: it lets you set a new one.

Suspend and reactivate#

1. Click Suspend on the correct address and read the confirmation.
2. The mailbox keeps its messages and storage reservation. Login and receiving are disabled.
3. Choose Reactivate to restore access. Messages rejected during suspension are not recreated; senders may need to resend them.

Understand capacity#

Each mailbox has up to 5 GB, including all folders. Mailbox count depends on the plan and actual available storage capacity.

Suspended mailboxes still count towards limits. Remove unnecessary messages and empty Trash in webmail to free used space; the console does not offer permanent mailbox deletion.