Reboot your VPS and use the console

Shut down or reboot normally#

1. Open Console → VPS, then the machine details.
2. Under Power, choose Shut down or Reboot according to machine status.
3. Wait for completion and check Activity. A powered-off machine can then be started from the same details page.
4. Check your application and SSH access after reboot.

When should I force a reboot?#

Forced reboot is for an unresponsive machine. It can interrupt writes and damage unsaved data. Prefer normal shutdown or reboot when the operating system responds.

The portal requires explicit confirmation. Check the machine name; do not repeat the operation while the previous one is running.

Recover access#

1. First check the IP address and that the VPS is running.
2. Open the console from the details when provider support and permissions allow it. It provides screen access even when SSH is unreachable.
3. The console needs operating system credentials: your Newtata password does not apply. An SSH-key installation does not automatically create a root password for screen login.
4. If SSH works, inspect the firewall and services in the operating system. For a reinstall or ISO, follow its guide before confirming erasure.

If the button is unavailable#

Actions depend on machine status, permissions and the provider connection. Wait for the current operation to finish and refresh. Unavailability is not a reason to create a second order.

Shutdown does not stop server billing. Use cancellation only after backing up data you want to keep.