newtataDocumentation
Email

Set up Outlook, Thunderbird or your phone

IMAP and SMTP settings for your Newtata mailbox.

· 2 min read
Guide to the current version
Guide contents

Before you begin

  • A signed-in customer account with a service assigned to it.

Exact settings#

FieldValue
Address and usernameYour full address, for example contact@your-domain.com
PasswordMailbox password set in Console → Mail
IncomingIMAP · mail.newtata.com · port 993 · SSL/TLS
OutgoingSMTP · mail.newtata.com · port 587 · STARTTLS
Alternative SMTPmail.newtata.com · port 465 · SSL/TLS
SMTP authenticationEnabled, with the same username and password

Add the account#

  1. First check login at webmail.newtata.com and the domain Email ready status.
  2. In your application, add an email account and choose IMAP or manual setup if automatic detection fails.
  3. Enter the table’s servers, ports and encryption settings. Do not use your domain name instead of mail.newtata.com as the server.
  4. Enable outgoing server authentication and use the full address.
  5. Test sending and receiving with a contact. Check Sent and Spam folders.

Folder synchronisation#

IMAP synchronises messages and folders with the server. Deleting a message may also affect other devices. Keep an independent copy of important messages.

If duplicate Sent folders appear, check folder mappings in the application before deleting one.

If login fails#

Test the same credentials in webmail. If webmail works, check the application’s port, encryption and SMTP authentication.

Do not disable certificate verification to solve an error. Check the mail.newtata.com hostname and device clock. After several failures, wait before retrying to avoid a temporary security block.

Ready to get started?

Manage my email ↗