newtataDocumentation
VPS

Cancel a VPS with a reason

Understand permanent deletion, confirm cancellation and track the result.

· 2 min read
Delivered VPS cancellation · reason and confirmation required
Guide contents

Before you begin

  • A delivered VPS belonging to your account.
  • A verified backup of data to keep.
  • First delete load balancers created from this order, or have support reconcile uncertain creations.

What cancellation does#

For a real machine, cancellation requests permanent VPS deletion at Newtata. The main disk and its data are lost. This is not temporary shutdown: use Power to retain the machine.

Retained snapshots, independent volumes and other resources may continue to incur charges. The portal does not trigger automatic refunds. Reason and request dates remain in customer tracking and authorised administration.

Confirm cancellation#

  1. In VPS details, open Cancellation.
  2. Read the warning and check backups and related resources.
  3. Enter a reason of 5 to 2,000 characters.
  4. Type the exact VPS name and tick permanent deletion confirmation.
  5. Click Permanently cancel this VPS, then wait for provider verification.

Track the result#

If the result remains uncertain, refresh or contact support before retrying. View cancellation in the VPS list shows the reason and tracking.

StatusMeaning
Cancellation being verifiedRequest recorded; the portal verifies removal of the VPS at Newtata.
VPS cancelledServer removal confirmed. The reason remains visible.
Last attempt rejectedThe provider rejected deletion; the VPS remains active.
Uncertain provider resultA response was lost or could not be confirmed. Deletion is not retried automatically.

Why an operation may be blocked#

Deletion protection at Newtata, a provider lock or disabled live operations may prevent cancellation. Load balancers created from this order must also be handled before deleting the VPS.

Direct cancellation applies to delivered VPS. For delivery in progress or a pending operation, contact support to avoid concurrent deletion or a new delivery. Simulation deletes no real server.

Ready to get started?

Open my VPS ↗